Terms & Services

1) Who we are

Nueva Technologies Sdn Bhd (“Nueva”, “we”, “us”) provides audio-visual solutions including live sound and lighting, LED/video, and systems consulting/installation in Malaysia.

2) What these terms cover

These Terms apply to your use of our website and to general enquiries about our services. If you proceed with a project, the specific scope and details will be set out in a separate quotation or statement of work.

3) Enquiries, email & WhatsApp

When you submit your email or an enquiry form on our site, we collect your name, email, phone (if provided) and message so we can respond. After submitting, you may be redirected to WhatsApp (or another channel) for faster communication. By submitting, you consent to us contacting you using the details you provide.

4) Third-party platforms & links

If we link or redirect you to third-party services (e.g., WhatsApp, social media, maps), your use of those services is governed by their own terms and privacy policies. We are not responsible for their content or availability.

5) Site content & availability

Information on the site is provided for general guidance and may change. We try to keep the site available and accurate but do not guarantee uninterrupted access or error-free content.

6) Your content & permissions

If you share text, images, or files with us (e.g., logos, videos), you confirm you have the right to use them and you grant us permission to use them solely to respond to your enquiry or deliver the requested service.

7) Intellectual property

All website content, branding, designs, images, and code are owned by or licensed to Nueva. You may not copy, modify, or redistribute them without written permission, except for personal, non-commercial viewing of the site.

8) Acceptable use

Do not misuse the site (e.g., attempt to gain unauthorized access, deploy malware, scrape excessively, or disrupt normal operation). We may block or restrict access if we detect abuse.

9) Privacy (summary)

We use your contact details to reply to enquiries, prepare proposals, and coordinate work. We don’t sell your data. To update or delete your information, contact us at paulm@nueva.com.my.

10) Liability (summary)

To the extent permitted by Malaysian law, we are not liable for any indirect or consequential losses arising from your use of the site or third-party platforms. Our site is provided “as is”.

11) Changes to these Terms

We may update these Terms occasionally. The effective date appears at the top of this page.

12) Contact

Nueva Technologies Sdn Bhd
Email: mailto:paulm@nueva.com.my
WhatsApp: +6016-684 8797
Address: Lot 1.10, 1st Floor, Amcorp Mall, 18, Persiaran Barat, Section 52, 46050 Petaling Jaya, Selangor